Search
Close this search box.

General terms and conditions

General terms and conditions of the company Myptuniverse

§1 Application to entrepreneurs and conceptual definitions
(1) The following general business conditions apply to all deliveries between us and a consumer in their version valid at the time of order.

Consumer is every natural person who concludes a legal transaction for purposes that can mostly be attributed to their commercial nor their independent professional activity (§ 13 BGB).

§2 Case of a contract, storage of the contract text
(1) The following regulations on the conclusion of the contract apply to orders via our internet shop https://mypetuniverse.at/.

(2) In the event of the conclusion of the contract, the contract comes with

Myptuniverse


(3) The presentation of the goods in our internet shop does not represent a legally binding contract offer on our part, but are only a non -binding request to the consumer. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.
(4) When entering an order in our internet shop, the following regulations apply: The consumer submits a binding contract offer by successfully going through the ordering procedure provided for in our internet shop.

The order takes place in the following steps:

1) Selection of the desired goods
2) Confirm by clicking the “Order” buttons
3) Check the information in the shopping cart
4) Activity of the “Zur Kasser” button
5) Registration in the internet shop after registration and entering the registration information (email address and password).
6) Recruiting or correction of the respective data entered.
7) Sending the order by clicking the “Order” or “Buy” or “Buy”

The consumer can get back to the website, on which the customer’s information is recorded and correct input errors, can return to the website in the “Back” button used in the Internet browser used by the order of the order. Close the internet browser cancel the ordering process. We confirm the receipt of the order directly by an automatically generated email (“order confirmation”). With this we accept your offer.

(5) Storage of the contract text for orders via our internet shop: We will send you the order data and our terms and conditions by email. You can also see the terms and conditions at any time at https://mypetuniverse.at/agb/. For security reasons, your order data is no longer accessible via the Internet.

§3 prices, shipping costs, payment, due date
(1) The prices given contain the statutory sales tax and other price components. There are also any shipping costs.

(2) The consumer has the possibility of payment by PayPal, credit card (Visa, Mastercard, American Express).

§4 delivery
(1) Unless we have given this differently in the product description, all items we offer are ready for dispatch. The delivery takes place here in the latest within 5 working days. The deadline for the delivery in the event of payment in advance begins to run on the bank commissioned with the transfer and for all other payment methods on the day after the contract is concluded. If the deadline falls on a Saturday, Sunday or a statutory holiday at the delivery location, the deadline ends on the next working day.

(2) The risk of random doom and the random deterioration of the sold thing only goes to the buyer on the buyer when buying the disposal.

§5 Reference to retention of title
We reserve ownership of the goods until the purchase price is paid in full.

******************************************* *******************************************

§6 right of withdrawal of the customer as a consumer:
Right of cancellation for consumers

Consumers are entitled to a right of withdrawal in accordance with the following provision, whereby consumers is every natural person who concludes a legal transaction for purposes that can mostly be attributed to their commercial nor their independent professional activity:

cancellation policy

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.